The AI phone system built for fast food and fast casual
Catch All Orders is a missed-call text-back system for fast food and fast casual restaurants. When lunch and dinner volume buries your phone and a call goes unanswered, it texts the caller back in seconds with your menu and an order link, so the order still comes to you instead of the next quick spot on the strip.
- Live in a day
- No POS changes
- Your orders, no commission
- 30-day money-back guarantee
Your phone loses to the counter line
Fast food does not have a complexity problem, it has a volume problem. At the lunch and dinner peaks your team is heads-down clearing the counter line and the drive of tickets, and the phone is the thing that gets left ringing. Every one of those unanswered calls is an order that goes to whoever answers first, because a quick-service customer wants food now, not a callback.
The point of Catch All Orders is simple: the calls you cannot pick up because the counter comes first should still become orders. Here are the questions fast casual owners ask us most.
Questions fast food and fast casual owners ask
At peak we let the phone ring because the counter comes first. Where do those calls go?
To the next quick spot that answers. With Catch All Orders, every unanswered call gets an automatic text within about five seconds carrying your menu and order link, so the customer orders from the text while your team stays on the counter. You stop choosing between the line in front of you and the phone.
We do huge volume. Can the system keep up when a dozen calls come in at once?
Yes. Unlike a single phone line that handles one call at a time, the text back fires on every missed call at once. Ten callers during the rush all get their text in seconds, so volume is exactly where it helps most.
Our orders are combos and quick swaps: meal deals, sizes, no pickles, add bacon. Does that come through?
Yes. The text links to your real menu, so every combo, size, and swap you offer is there to tap, and it prints in your kitchen exactly as entered. It is the same quick-order flow, just moved off a ringing phone.
Speed is everything for us. Does this actually make things faster?
It takes the phone out of your team's hands at the busiest moment, so nobody stops making food to write down an order. The customer self-serves the order in less time than a phone call takes, and it lands ready for the kitchen.
Do we need a new POS or new phones?
No. You keep your current number and setup, and most restaurants are live in a day with no POS changes. Orders print in the kitchen on a cloud printer, which is a one-time purchase.
What does it cost?
A flat $200 a month, month to month, with no commission on your orders. You pay only for the texts you send, about a penny each. No recovered orders within 30 days and you do not pay.
How it works for a fast casual spot
01
A peak-hour call goes unanswered
We connect to the phone system you already use and catch the missed call the instant it happens, no new hardware on your line.
02
The caller gets a text in seconds
It is branded as your restaurant and carries your menu and order link. Every missed call fires its own text at once, so volume is handled.
03
They order and it prints in your kitchen
The combo, size, and swaps, set for pickup, print exactly as entered. You keep every dollar, we take no commission.
Related: missed call text back software · restaurant answering service · online ordering for restaurants · SMS marketing for restaurants
Stop losing phone orders to the counter line
See it working for your restaurant in a five-minute demo, using your own menu.
Book a Five-Minute Demo15-minute call. Live in a day. No POS changes, no setup fees.